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Updated Wednesday, February 24

The City of Jackson is issuing the following updates related to the impacts of last week’s winter weather on the City and efforts being made:

WATER PRESSURE
Low and no water pressure is still impacting residents across Jackson, but we are continuing to see progress. The City anticipates that with pressures gaining each day, a majority of the City will see their water restored by the end of the week. We are cautious with this prediction due to possible water main breaks delaying restorative efforts. We are encouraged with the efforts of our water personnel and the response from the water system to date. Another system-wide precautionary boil water notice was issued today due to high turbidity (cloudiness) in the water. We are gauging progress by measuring the psi (pounds per square inch) in the water distribution system. Today, the City’s pressure is up to 80 psi. This is good. We are working to sustain it and residents should begin to see improvements in water pressure soon. That is up from 67 psi yesterday and 37 psi when the cold front came through resulting in water outages throughout the City of Jackson and City of Byram. The goal is to reach around 90 psi at OB Curtis WTP and around 80 psi at JH Fewell WTP. We continue to work to assess and coordinate water main break repairs. The City encourages residents to report any water main breaks to 311.

CONFIRMED WATER MAIN BREAKS
This list has been located via MS 811 and checked by a water maintenance supervisor. These have not been repaired as of 2/23.
1. 354 E MAYS ST
2. 5939 BAXTER DR
3. 3712 GREENWICH ST
4. 1045 AVONDALE ST
5. E PASCAGOULA ST & LAMAR ST
6. 209 E CAPITAL ST
7. COOPER RD & ROSEMARY AVE
8. BROADMOOR DR & MAPLEWOOD DR
9. 350 SAMUEL BAILEY DR
10. 245 W MITCHELL AVE & N MILL ST
11. LONGINO ST & FORTIFICATION ST
12. MOODY ST & HARRIS ST
13. 2314 TWIN LAKES CIRCLE
14. 2920 N MILL ST
15. 4235 HANOVER PLACE
16. 1218 TOPP AVE
17. 3853 TYRONE DR
18. 931 UNION ST
19. 131 ALABAMA ST
20. 711 BENNING RD
21. 975 ROYAL OAK DR
22. DANIEL LAKE BLVD & SOUTHLAND DR

REPAIRED WATER MAIN BREAKS as of 2/23:
1. 2236 MEAGAN DR
2. 3006 CHARLESTON DR
3. EDGEWOOD ST & EUCLID AVE
4. 5440 HIGHLAND DR
5. 3724 MONTROSE CIRCLE (3 Leaks Total Same Street) 3739 and 3748
6. DULING AVE & OLD CANTON RD
7. 622 DULING AVE
8. 124 ASHCOT CIRCLE
9. RHYMES PLACE & EASTBOURNE
10. 3906 WESTBROOK PLACE
11. 1154 GREYMONT AVENUE
12. 4893 CHURCH-HILL DR
13. 206 PRENTISS STREET
14. 218 COLUMBUS ST
15. FORTIFICATION ST AND MAPLE ST
16. OAKDALE ST & WHOLESALE RD​

Those with water should continue to conserve it. Please only use water for basic necessities. Residents closer to the plants will see water pressure restored soonest. It will take longer for those farther away. Conserving water will allow fellow Jacksonians to get back online faster. We ask that residents please refrain from tampering with fire hydrants. All water meter issues should be directed to 601-960-0762 and 601-960-0761.

WATER DISTRIBUTION
So far, the city has purchased 45 pallets of bottled water and is continuing efforts to source more. Details will be provided as it becomes available for distribution. Non-potable (flushing) water is available at the following locations through Friday, February 26. Residents should bring containers.

BOTTLED DRINKING WATER – TODAY, February 24th – 3PM until finished

VA FIELD – 4400 Officer Thomas Catchings Dr.

NON – POTABLE (FLUSHING) WATER DISTRIBUTION – Through Friday, February 26

9:00am to 6:00pm 
Forest Hill High School – 2607 Raymond Rd.
Raines Elementary School – 156 N Flag Chapel Rd.
Walton Elementary School – 3200 Bailey Ave.
Callaway High School – 601Beasley Rd.
Provine High School – 2400 Robinson St.

9:00am to 5:00pm
Metrocenter Mall (Parking Lot) – 3645 Hwy. 80

10:00am – 2:00pm
Jackson Fire Department Station 1 – 555 West St.
Jackson Fire Department Station 7 – 4265 North State St.
Jackson Fire Department Station 10 – 355 Woodrow Wilson Dr.
Jackson Fire Department Station 24 – 1240 Wiggins Rd.

GARBAGE COLLECTION

Waste Management resumed regularly scheduled collection services, this week, and is experiencing high volumes of garbage and trash along all routes, which may precipitate some delays in service. Any routes not completed on schedule, will be first priority the next morning. Waste Management anticipates all routes, including residential, commercial and roll-off to be recovered by the end of the week, safety and road conditions permitting. We ask that residents only place household garbage out for both collection days this week. The loads are extremely heavy and we want to prioritize household waste removal.

Please hold bulk items and yard debris for next week. Solid Waste Office Staff ask residents to place limbs in compliance, if possible. (Limbs cut 4 feet in length and stacked in small piles no higher than 3 feet)If cut by paid contractors, contractors are responsible for properly removing/disposing of limbs. Waste Management will remove limbs that are in compliance beginning next week. Please contact Solid Waste at 601-960-1193 for more information To assist City of Jackson residents that have limbs down from the recent ice storm, the Solid Waste Division will provide Roll-Off Dumpsters on Saturday, 2/27/21 at Metro Center Mall in the Old Dillard’s parking lot, 3645 U.S. 80. Hours from 8 a.m. until 12 p.m. Storm Debris only.

PHONE LINES
The volume of calls to 311 continues to overwhelm the system. We ask that residents please reserve calls for visible water leaks and urgent needs for assistance. In addition to 311, residents can also call 601-960-1111 or 601-960-1778 WATER SEWER BUSINESS ADMINISTRATION (WSBA) The Water Sewer Business Administration lobby will be temporarily closed starting February 23, 2021, until water is restored to the building. Customers will have multiple options to be able to pay bills. Visit us online https://webpayments.billmatrix.com/JacksonMSWater.

The Metro Center will continue to be assessable to drop off check or money orders by way of drop box Monday thru Friday from 8 am to 5 pm.13 alternative cash payment locations are still available to make cash payments as long as the locations remain open. For additional services please email WSBA@jacksonms.gov and a Customer Service Representative will assist you.